Case Study
The Good Pet Collective Ltd
The Good Pet Collective Ltd (“Good Pet”) is a private limited company established in July 2024 by founder and sole director Catriona Blue. Based in Glasgow’s thriving West End, the business was formed to acquire and continue the operations of the well-known independent pet shop Pets Cetera.
With nearly 30 years of trading history, Pets Cetera is a much-loved local store specialising in premium pet food and accessories, particularly for cats and dogs. Renowned for its customer service and trusted stock -featuring veterinary-grade brands such as Royal Canin- the business enjoys a loyal and well-established customer base.
Catriona brings a unique blend of skills to the venture, combining retail experience and a strong understanding of animal care from her time as a dog handler and farm assistant. Her vision is to build on the legacy of Pets Cetera while introducing community-focused initiatives such as monthly dog walks, pet nutrition events, and in the longer term, an in-store dog wash station and treat box subscription service.
Business Requirement
To acquire Pets Cetera – including its goodwill, fixtures, fittings, and stock- Catriona required external funding to supplement her own investment following the sale of personal assets. The funding would also support legal and lease costs and provide a working capital buffer during the early months of transition.
Initially, Catriona will continue working in her current job while overseeing business operations, supported by the shop’s two existing part-time staff. Her goal is to step into a full-time role in the business from year two, streamlining operations while maintaining the shop’s existing community presence.
Securing the Business Loan from DSL Business Finance
To bring her plans to life, Catriona secured a £50,000 loan from DSL Business Finance through the Investment Fund for Scotland (IFS). This was combined with her personal contribution, primarily funded through the sale of some of assets.
The funding package covered:
- The acquisition of Pets Cetera
- Legal fees and lease arrangements
- Working capital and initial operational costs
With the support of McAllister Accountants and advice from Business Gateway Glasgow, Catriona is also implementing Xero accounting software to establish strong financial systems from day one.
Key Success Factors Behind the Loan Approval
- Established Business Model: Pets Cetera has a longstanding track record of profitable trading and brand recognition in Glasgow’s West End.
- Relevant Sector Experience: Catriona’s background in retail, animal handling, and customer service supports her ability to manage and grow the business.
- Continuity of Service: Retaining the existing staff ensures customer relationships and business stability are preserved throughout the ownership transition.
- Significant Personal Investment: Catriona’s contribution in the total project cost highlights her commitment and reduces lender risk.
- Future-Focused Vision: Plans for additional services, community engagement, and online offerings present opportunities for organic growth.
Catriona Blue, Founder of The Good Pet Collective Ltd, said:
“Thanks to life-changing funding from DSL, my dream of being my own boss, has become a reality. Their support helped me turn my passion for pets into a thriving local business. Their support was not only crucial but they were also a pleasure to work with—friendly, helpful and genuinely invested in my success. I couldn’t have asked for a better partner on this journey!”
Iain Burnside, Chief Operating Officer, DSL Business Finance, said:
“Catriona’s approach to taking over a well-established business is both thoughtful and ambitious. Her personal investment, operational knowledge, and passion for animal welfare make her an ideal candidate for business ownership. DSL is proud to support The Good Pet Collective as it continues serving Glasgow’s pet lovers and develops its exciting plans for the future.”
Investment Fund for Scotland
The £50,000 loan was delivered through the British Business Bank’s £150 million Investment Fund for Scotland (IFS), launched in October 2023. The fund offers loans from £25,000 to £2 million and equity investments up to £5 million. DSL Business Finance manages the Smaller Loans Fund, supporting growing Scottish businesses like The Good Pet Collective Ltd with loans from £25,000 to £100,000
