Consumer Duty Questionnaire – Unsuccessful Application

Consumer Duty Questionnaire - Unsuccessful Application

Consumer Duty Questionnaire
Unsuccessful Application

1. Was the relevant information provided about the loan during the application process?
2. How would you rate the clarity and transparency of the information provided to you?
3. Did we take your accessibility requirements into account when communicating with you?
4. Was the information exchange undertaken in an agreed time frame?
5. Regardless of the channel of communication used (e.g., email, phone, in-person), did our communication effectively convey the necessary information?
Name Of Applicant
Name Of Applicant
First
Last

Do You Still Have Questions?

Skip to content