Consumer Duty Questionnaire – Withdrawn Application

Consumer Duty Questionnaire - Application Withdrawn

Consumer Duty Questionnaire
Application Withdrawn

1. Were you happy with the information provided about the loan during the application process?
2. How would you rate the clarity and transparency of the information provided to you?
3. How effective was our communication in helping you make informed decisions?
4. Did we take your accessibility requirements into account when communicating with you?
5. Was the information exchange undertaken in an agreed time frame?
5. Regardless of the channel of communication used (e.g., email, phone, in-person), did our communication effectively convey the necessary information?
Name Of Applicant
Name Of Applicant

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